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Magellan Support less than satisfactory
I received my Maestro 3140 over a month ago which was delivered with a faulty car adapter and a CD with a program on it no one can figure out how to use. I have contacted Magellan's customer service 4 times now. They keep promising to ship out a new adapter in 3-4 days. That was a month ago. I hope people who own these units don't ever have to have help from customer service - they won't get any. My unit is being shipped back asap. Garmin's receive much better reviews.
Website/Customer service is a joke.
I bought this product to use with my boat and car since it is advertised as being marine capable. What they don't tell you is that the marine maps do not come with the unit and must be purchased from their website. Here is the problem. I purchased a downloadable version of a marine map online which states it will only take minutes to download. Well, here it is 11 days later and still not able to download. I have been on the phone with their obviously overseas customer support staff over five times, and many hours with them trying to resolve this issue. To make a long story short, the website does not work when trying to download. If you do buy this product and wish to purchase a map, order the SD card version and have it shipped through the mail. Don't fall into the same trap I did.
Ready to pay extra for Map Updates
I bought this Costco and have used it fairly across USA and Canada. Though the product is fine there are some quirks that everyone should know about -[1] Wall Charger is not included. Unit takes around 3 hours in the car to be charged completely.[2] Updates need a full battery. Quite difficult if you dont have an AC Charger.[3] Map updates cost $79.99.[4] Non-existent Magellan customer service.[5] Slow GPS acquisition.[6] No MP3 support.This will be my last Magellan product. Period.I dont think I will ever pay to update a closed dedicated piece of hardware. A good day-to-day example would be Microsoft charging you $$$$$ to send OS updates.
Everything you need and more
Pros:Great Price2007 mapsbluetooth4.5 million POIAAA travel guideFast CalculationsLoudcompactAccurateEasy to UseCons:Battery lifeNo AC adapterDesign not as sleek as GarminZoom In/out of map is very slowcan't scroll around the map
Works great. Gets me there.
I've had this item for a little over a month and it really does the job. Text-to-speach is a real key part to this unit as it keeps me from needing to look at the screen all the time. There are a couple peeves like it thinks my house is a block away and I have found that it likes main roads - even when taking "shortest" route, but if you follow it it brings you to the destination without a problem. The speaker needs to have the ability to be louder, too. I did a lot of research before buying and the Maestro 3140 fit my needs at the lowest price possible. The Bluetooth feature is real cool and to me it was a bonus! I'd recommend this unit to anyone. Not the cheapest available but the features make it a very economical choice.
great product, excellent features
Bought magellan maestro 3140 in april 2008. have used it for the past 5 months. The unit has performed flawlessly thus far. The 3140 easily takes me to all included addresses and POI's easily and relatively efficiently. My one and only negative would be that the included maps are current to 3rd quarter 2006. A 2008/2009 map update costs $80. Hard to see that much benefit for the few times a road is inaccurate. Only paid $200 for the unit. Still, have thoroughly enjoyed using the unit. Has a fast lock on satellites, holds the lock even in somewhat tree covered roads. I initially purchased a Garmin of similar level. Returned it. The 3140 outperforms the garmin in both ease of use and features.