I purchased my hoover f5914 at best buy. Took it home and the next day, I cleaned my carpets. I was skeptical at first, because of the bad rep hoover gets with it's customer service. I had a bissel pro steamer, and was not impressed at all. I had to scrub and do more with that cleaner, then with the hoover. With any cleaner you have to do extra to get out spots, but with this hoover, it worked liked a champ. I had to clean the dirty water numerous times, but that didn't bother me.

I knew my carpet needed cleaning badly, but I didn't expect so much dirty sludge in the water. It is very easy to use, and the carpet dried in no time at all and looked very nice. It's my first very own carpet cleaner so I don't know what else to mention... except sooooo clumsy to put together.

Our Bissel shampooer sbroke so I was shopping for a new shampooer. I did a lot of research thru Amazon's ratings and decided on purchasing this model. I'm very very happy with this purchase. This baby works really well. It feels a lot more solid than the bissell. Great for pet owners!

I had an earlier generation of this cleaner, and loved it for the 7 years I had it. When time came to replace it, I naturally wanted the same level of cleaning. What I got less than 9 months ago is not what I expected. The cleaning aspect is awesome. The problem is two fold. I followed the instructions, and after the 2nd use, leaking. Then after the 3rd use, no suction, so I was left with a wet dirty carpet. Would not waste your time or money with this product.

I thought my 15-year-old carpets were beyond redemption, but the Hoover SteamVac brought them back to life. Where the professional cleaners I hired couldn't get the mud stains out, this machine got the job done. I couldn't be happier with the end result.As other reviewers have said, take the time to read the manual. The Hoover SteamVac is easy to assemble and use, but you need to follow the instructions precisely. I also found the tips provided by other Amazon reviewers to be amazingly helpful (especially Lissie's #1 rated 5-star review). Believe me, there is nothing complicated about this machine. Once you learn the ropes, you'll have the cleanest carpets ever.

Product was easy to put together and even easier to operate. Clean water in the top, pour out the dirt water from its seperate container. The rugs look ten times better than when I rented a rug doctor.