I got it a little over a year ago, and i am ready to dump it and buy a HP.- it 'cleans' almost every time i print - takes 5 minutes until it starts printing- i don't print too often, maybe 10 pages a week. I have to replace my ink about every 2 months, so I get about 100 pages for every time i replace all 4 ink cartriges, so [it is costly] ... PER PAGE. ....- constantly causes my win2000 machine to hang or crash, right now i only plug it in if i need it- faxing doesn't seem to work, it makes win2000 reboot...it's not worth the ink costs or the hassle !!!

I am very unhappy with this product. Looks like it has a serious design flaw: almost every time when you print something theprinter cleans its ink cartridges. Even if you print a plain black and white document it cleans ALL its cartridges which takes 3 to 5 minutes. Needless to say that it's extremely frustrating to wait for a few minutes to have a one page document printed.Furthermore, this unnecessary cleaning of cartridges forces you to replace them quite often. And the cartridges are not cheap!Another design flaw, in my view, is that after the printer runs out of color ink you cannot print black and white documents. Although I used this printer for less than a year, I am so frustrated with it that I am going to get rid of it and buy a new one, most certainly not a Brother brand.

Purchased this item about 18 months ago. Printhead went out on the black making it useless unless we change the color on every document to colors other than black. The printhead was $1$$ plus shipping $$$, and I elected not to purchase these items. Instead I opted for a new printer (HP the psc 2210).What makes me really upset with these manufactures is that they are clearly making it impossible to consider repairing the product and creating so much waste for our landfills. Two years for a life time on this item isn't what I thought I was purchasing, and knowing that I'm contributing to global polution doesn't help matters either :(

"Piece of junk" is too kind!We have easily spent more on ink cartridges than we did on the printer. We have yet to print one ream (500 pages) but we have replaced the black ink cartridges about 10 times, and they cost [$$] each. Maybe wedon't print often enough and the ink dries out, but I'm avoid printing to save on ink.

I had the printer exchanged by Brother a week after I got it. It's been trouble all along with the ink consumption and now the printheads are no good. The yield on the ink cartridge is too low for it's price. Tricking the ink sensor eye by using black electrical tape helps but may shorten the life of the print heads.Very disapointed at Brother for putting out such low quality.

Has anyone tried to get Brother to fix theirs, since this an obvious bad printhead and defective to the core? I doubt they will, but I asked them to pay for it anyway. Haven't heard back. Ours worked great while it worked, I do a lot of old genealogy pictures, etc., and it worked fine, and printed the pictures back out in good quality, didn't really fax, my girl printed lots of color pictures, and they seemed okay too, but now with the black line of doom, I don't think too much of it and no service center near us.