Sadly, I bought this cooling fan without researching the market. It is not powerful enough and makes a loud whirring noise. My laptop is still ultra-hot, the cooling pad is now just used to prop my laptop up so I can direct a mini-fan under it.I contacted the company about my unhappiness towards their product and they said to bring up my issue with the store that I bought it from. Which is okay, but I only realized that it was terrible after the returning period ended.

I went out and buy the Targus PA248U Chill pad because my last cooling pad was a Targus that I had for long time befor it stoped working and it was agreat chill pad but this new Targus CHill pad didnt do any thing for my gateway MX6453 computer all I do on it is use the internet to watch movies and talk to friends and listen to music mmm but this chill pad was loud and didnt do any thing for my notebook computer if some one asked me if they should buy it I would say dont go look up othere chill pads/ cooling pads over all it was loud and didnt work at all does not matter how I set my note book computer on it

I have owned other Targus laptop Chill Mats and/or Pads that have worked very well for me. With the exception of this particular Chill Mat. I have been using this Chill Mat for four or five months now and have noticed that it was actually hotter using the mat than without using the mat. After comparing it with other devices, I noticed one single flaw. The device pushes air upwards towards the laptop. I saw a Technology Demonstration on Youtube.com, and I was using the mat in exactly same way as it was demonstrated. I have since turned the Chill Mat Upside down[opposite the mat direction as orientated in the above photo]. After turning the mat upside down, it is now pulling the heat down away from my laptop, making the laptop tremendously cooler. Either the Targus Chill Mats were improperly designed to push air upwards, or I received the Mat that missed the quality check. Either way, make sure the air is being pulled downwards and this device will work fantastically.

but I was so close to smashing this thing against the wall. It won't work unless you keep pushing the adapter into the cooler.

Excellent Product,Very pleased,Vendor A++I feel I got what I paid for,it was cheap and does its job of keeping my notebook cool.Im glad I made the purchase

It is an effective unit that keeps one's lap and the laptop cool. It is a bit small for 17" laptops if you are sitting on a bed or a coach, but otherwise, it is a very useful unit. The fan noise is minimal and since it works off of the USB port, it automatically shuts off when one closes the laptop lid.